Privacy Policy

Last Updated: December 17, 2025

1. Introduction

GameStoreMY (operated by One Game Solution, SSM: AS0465332-D) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://www.gamestoremy.com) or purchase our services.

2. Information We Collect

When you use our site, we may collect the following types of information:

  • Personal Identification: Name, email address, and phone number (when you contact us or make a purchase).
  • Game Data: User ID, Server ID, and Character Name (required to deliver your top-up).
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

3. Payment Information

We take your financial security seriously. We do not store your credit card information or banking credentials on our servers.

All payments are processed securely through authorized third-party payment gateways. When you make a purchase, your payment details are transmitted directly to the payment provider via an encrypted connection (SSL). These providers adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard).

4. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders instantly.
  • Communicate with you regarding your order status or customer support inquiries.
  • Improve our website functionality and user experience.
  • Comply with applicable legal requirements and regulations.

5. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (such as payment gateways and email service providers), so long as those parties agree to keep this information confidential.

6. Cookies

Our website uses cookies to enhance your experience (e.g., keeping items in your shopping cart). You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

  • Email: support@gamestoremy.com
  • Company: One Game Solution (SSM: AS0465332-D)
  • Address: 6, Jalan U13/53A, Eco Ardence Seksyen U13, 40170 Selangor, Malaysia