Terms of Service

Last Updated: December 17, 2025

1. Introduction

Welcome to GameStoreMY. These Terms of Service govern your use of our website (https://www.gamestoremy.com) and the purchase of digital products. This website is operated by One Game Solution (Registration No: AS0465332-D).

By accessing our site or purchasing something from us, you agree to be bound by these Terms.

2. Business Description

GamestoreMY acts as a third-party digital goods reseller. We facilitate the top-up of game credits and vouchers for various online games. We are not the developer or publisher of the games listed on our store, unless explicitly stated otherwise.

3. User Responsibilities

  • You agree to provide accurate, current, and complete purchase information, including your Game User ID and Server ID.
  • You are responsible for ensuring that the Player ID provided is correct. GamestoreMY is not liable for items delivered to the wrong account due to user error.
  • You represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

4. Pricing and Currency

All prices are displayed in the currency applicable to your selected region (e.g., MYR, IDR, or others). While we strive to provide accurate pricing, the final amount charged to your account may vary slightly depending on the exchange rates and fees applied by your bank or payment provider. We reserve the right to modify prices at any time without prior notice.

5. Payments

Payments are processed securely through authorized third-party payment gateways. We support a variety of payment methods, including but not limited to E-wallets, Credit/Debit Cards, and Online Banking (FPX).

Security: GameStoreMY does not store your credit card details or sensitive financial information on our servers. All transactions are encrypted and processed by compliant payment providers to ensure your security.

6. Delivery of Goods

  • Instant Delivery: Most orders are processed automatically and delivered within minutes.
  • Delays: In rare cases (e.g., server maintenance or technical issues), delivery may take up to 24 hours. If you have not received your item after 24 hours, please contact us.

7. Refund Policy

Due to the nature of digital goods, all sales are final. Refunds or exchanges are generally not allowed once the transaction is completed and the items have been delivered.

However, a refund may be issued if:

  • The item was not delivered due to a system error on our end.
  • The product is out of stock.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia.

9. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: support@gamestoremy.com
  • Address: 6, Jalan U13/53A, Eco Ardence Seksyen U13, 40170 Selangor, Malaysia